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Frequently Asked Questions!


Can you have a Client call in to "listen in" to hear the quality of the interviews?

We sure can let our Clients monitor if they wish and we can digitally record some and put them on a dedicated ftp: site for our Clients to download and use as they wish.

What is your primary CATI system?

TelAthena.  We can input sample from ASCII flat files, Excel, and .csv, to name just a few, and output and return the data to our Clients in those same formats, to name just a few.



Can you have a Client Remote Access your system to see if the skip patterns and logic are right?

Absolutely!  We encourage feedback and interaction from our Clients to increase the quality of our work so that our Clients get what they need, plus some!

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